Auto-assign orders to team members. Automatic customer artfile previews, email notifications, upsells and more...
We pull in orders the moment you receive them inside your Shopify store. See all order details directly in PodOps.
Built by the founder of Crown & Paw and Forbes 30 Under 30 listed entrepreneur, Adam Reed.
Add your entire team of artists, support users, fulfillers, quality controllers and more. PodOps suits your needs with features for every type of team member in your business.
Request new photos or further details from customers with 3 simple clicks. Emails are sent direct to the customer including any comments from your team.
Request new photos or further details from customers with 3 simple clicks. Emails are sent direct to the customer including any comments from your team.
Request new photos or further details from customers with 3 simple clicks. Emails are sent direct to the customer including any comments from your team.
Once your customer has approved their custom artfile, offer post-approval upsells while showing the art on a range of different products.
Designers upload batches of finished artifles into PodOps and send directly to a quality controller, a customer, or a fulfiller, based on your store settings.
Edit email templates and add your store info. Enable auto follow up emails when customers don't respond.
Edit email templates and add your store info. Enable auto follow up emails when customers don't respond.
Edit email templates and add your store info. Enable auto follow up emails when customers don't respond.
Once your customer has approved their custom artfile, offer post-approval upsells while showing the art on a range of different products.
PodOps includes automatic email notifications as well as a custom tracking portal, so your customers can track their order from start to finish.
We assign and update orders automatically as standard, but sometimes, your support team will want to intervene. Auto move and re-assign in bulk, plus, add custom sub-folders.
We assign and update orders automatically as standard, but sometimes, your support team will want to intervene. Auto move and re-assign in bulk, plus, add custom sub-folders.
Check where and when an order has moved from one place to another. Plus, check our your analytics tab to make sure you're on track with your production times and delivery cut-offs.
We assign and update orders automatically as standard, but sometimes, your support team will want to intervene. Auto move and re-assign in bulk, plus, add custom sub-folders.
Once your customer has approved their custom artfile, offer post-approval upsells while showing the art on a range of different products.
Send automatic emails about order issues and artfile previews. Schedule follow-up emails too!
Customize PodOps to suit your team's needs. Your entire team in 1 place saves you time and money.
Upsell approved artfiles on other products with automatic previews. Add 5% extra revenue with no extra work!
Once your customer has approved their custom artfile, offer post-approval upsells while showing the art on a range of different products. Add your own mock ups and products!
Crown & Paw offered customers their approved artfiles on a range of different products. Customers spent over $100,000 on this new sales channel within 2 months of launching... With no extra work from Crown & Paw.
Pricing is currently set to a very reasonable $30 per month while we are in our Beta version. We anticipate three membership plans in future.
Looking for answers? See the most common questions below. If you still haven't found what you're looking for, reach out to us at support@podops.io
PodOps has automatic assignment built in. PodOps assigns orders to your team members based on their availability, current workload, and some other factors. You can also manually assign and re-assign orders if you like.
Pod Ops was built because our previous order management system could not handle scale during busy periods. Pod Ops can handle over 100,000 new orders per hour, so don't worry.
Right now we're charging a flat fee of $30 per month. This will increase as we add new features and begin our marketing. We intend on hand-selecting our first users and hope to receive valuable feedback that we can add to our roadmap. We want our first users to feel like they're building PodOps with us. We will also charge a % of sales generated from the PodOps sales channel if you enable it on your account (we'd recommend it!).
PodOps can help solve a range of issues in most custom/personalized product ecommerce stores. However, we specialize in print on demand and custom art. That being said, feel free to book a call with Adam to discuss your needs! Click here to book a call.
Right now we don't integrate directly with any third party printers like Printful, Printify, Gooten, Gelato etc. The solution currently should be for a fulfiller user to download the artfile, and then manually send it to your printer of choice. We are working on integrating directly with some of the biggest print on demand providers in our next major update.
Absolutely. All first users are invited to book an onboarding or demo call with Adam by clicking here. On the call Adam can answer any questions and help you get set up!
